When you use the website www.octopus-d2d.si, it means that you trust us with your data. We understand that this is a big responsibility, and we take great care to protect your data while also giving you control over it.

With this privacy policy, we aim to help you understand what data we collect in the course of providing our services, why we collect it, and how you can delete it.

We provide several services to assist with logistical decisions on a daily basis. Our services may include the following interactions with you:

• - the website www.octopus-d2d.si,
• - the use of the contact form on the website,
• - telephone and email correspondence to respond to your inquiries.

We collect data to provide all users with better services – from basic tasks such as answering your questions to creating offers and processing orders. When you submit an order or inquiry via the contact form on the website, we only collect the basic data needed to respond to your request.

When you submit an inquiry or order, we require your phone number, email, and your details. Sometimes, additional information is necessary to process the order. These are always only the essential details required to complete the order.

When you submit a request or order, the content you send us (e.g., contracts or other attachments) may also be reviewed. This includes our email correspondence.

The data we collect, such as your email address or phone number, is used for direct interaction with you. For example, we may send you a notification about the status of your order or inform you about an offer.

We use local and online storage to collect and store this data. Your personal data is not disclosed to anyone, except in the following cases:

For example, if you want us to contact another person or company on your behalf. In this case, we will obtain your consent beforehand. You can revoke this consent at any time.

Since the website requires web hosting to function correctly, domain administrators may have access to data submitted via the contact form.

We share personal data if disclosure is necessary to comply with applicable regulations, laws, legal processes, or enforceable government actions.

No data is disclosed to our business partners.

In collecting, storing, and processing data, we always act carefully to prevent unauthorized access. When we delete data, we ensure that your data is safely and completely removed or kept only in anonymized form.

You can exercise any right under the General Data Protection Regulation (objection, restriction of processing, correction, information, portability) at any time by writing to mojca.grabar@octopus-d2d.si. Please include your first and last name, company name, and email address.

If you wish to delete your data, please contact us at mojca.grabar@octopus-d2d.si.

The data we collect is retained for varying periods, depending on the type of data:

• - some data can be deleted at any time, such as your contact details or our email correspondence,
• - some data is stored only until the order process is completed,
• - some data is stored for longer when necessary for legitimate business or legal purposes.

Data will be deleted as soon as it is no longer needed for the purpose for which it was collected.

We process your data solely for the purposes described in this policy, based on the following legal grounds:

• - for service provision,
• - for legitimate interests,
• - when legally required to do so.

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